Returns & Shipping

If you are not satisfied with your purchase, you may return the merchandise for exchange or refund within two weeks of purchase. Item(s) must be in unused condition. Shipping charges are non-refundable for returned items unless items were damaged or imperfect upon receipt. Merchandise marked as a sale item is non-returnable. Special event and program tickets are transferable but non-refundable within 24 hours of the event. Membership fees and donations are non-refundable. Donations can be converted to a membership within 30 days of the transaction date and will be valid for one year from the original donation date.

Please contact the Museum at info@leslielohman.org with any questions about returning or exchanging merchandise including the address where to send returns.

Domestic shipping is available to addresses within the US and Puerto Rico. Most items will be shipped by USPS Media Mail. Items ordered together may not arrive in the same package. Orders are typically fulfilled within 5 business days; please allow up to 10 business days for shipping.

For questions about international shipping, expedited shipping, shipping to PO boxes and military APO/FPO addresses, or other shipping conditions, please contact the Museum at info@leslielohman.org.